Below you’ll find answers to many of our guests’ Frequently Asked Questions.

• Food

  Where can I find nutritional information?

  Please view our nutrition portal.

  Where can I find nutritional information for seasonal menu items?

  We update our nutritional portal seasonally with seasonal menu items. Please view our nutrition portal.

  Do you have special menus for guests with food sensitivities?

  We understand how important it is for all of our guests to feel welcomed and cared for here at Veggie Grill. You can find special menus to fit your dietary needs online here, and you’re always welcome to ask our Team Members for help while ordering in our restaurants!
  
  

  Is your food non-GMO and Organic?

  Many of our staple items and ingredients are non-GMO and/or organic. To list a few: Flour, Sugar, Pasta, Almond Milk, Ketchup, Tempeh, Super Grains, Kale (California locations), Quinoa, and all of our produce (except papaya). When adding new seasonal menu offerings, we always try to source non-GMO and organic ingredients. Due to availability, some items that are organic in our Southern California restaurants may be grown and produced conventionally at other Veggie Grill locations.

  As we wait for regulation of the labeling of GMO ingredients, we are doing our best to provide our guests with the best non-GMO products. Some ingredients that are imported, like spices, have origins that are reliably safe, but are not represented as either GMO or non-GMO. Corn is utilized throughout the supply chain in America, and manufacturers incorporate corn in a myriad of products, some of which we buy. It will be a long time before retail establishments will be able to obtain completely certified non-GMO food items.

  We celebrate vegetables when they’re in season and try our best to get organic or non-GMO food items when practicable.

  How do you make Chickin’ without the chicken?

  Our Chickin’ Veggie protein is produced by GardeinTM. It is made from high-quality organic or non-GMO soybeans, wheat and peas. It also contains ancient grains that are specially seasoned and marinated. This is what makes our Chickin’ so delicious! We recommend our Buffalo Wings, which are tossed with our spicy buffalo sauce and come with a side of fresh celery sticks and our house-made creamy ranch!

  What is Tempeh?

  Our tempeh is made from organic, non-GMO soybeans and fermented rice culture. It is naturally gluten-friendly and has an earthy, nutty flavor. Try it grilled or blackened on any of our salads, bowls, or as a delicious protein substitution in any sandwich!

  What oil do you cook + fry with?

  We cook and fry with rice bran oil. Rice bran oil begins as organic rice and is a highly nutritious plant oil. It cooks at a very high temperature to create a light, crunchy texture on our veggies and veggie proteins. Rice bran oil is rich in vitamins and antioxidants and we are proud to serve it to you alongside nourishing vegetables and grains!

  Is there a kids’ menu?

  Yes, there is! We’re always excited to feed friends and family of all ages and have a kids’ menu for little ones. You can find the kids’ menu on our menu page.

  What happened to my favorite dish?

  We hate to say goodbye to beloved menu items, but we are committed to bringing creativity and new flavors to your plate. Sadly, some items must be retired to bring new items on board. We hope that you will find new favorites on our menu as it continues to grow and celebrate the vegetable!

  How often do you change your menu?

  We like to mix things up and eat with the seasons here at Veggie Grill. You can look forward to new seasonal menu offerings four times a year! For specific seasonal menu launch dates, sign up for our email updates and check out our Facebook, Twitter, Instagram and Pinterest pages.

  Do you Cater? Can you cater my party or meeting?

  We are currently working on a new catering menu! Please check back soon for more updates in regards to our catering program. 

• Careers

  How can I join the VG Team?

  Thanks for your interest – we’re excited to see what you bring to the table! Please visit our Careers Page.

• Gift Card

  Do you sell gift cards?

  Yes! Please visit our Gift Cards page to give the gift of veggies! You can also purchase, gift and store gift cards in our VG Rewards app. Click here to download the VG Rewards app.

  
  

  How do I check the balance on my gift card?

  You can check the balance of your gift card online here.

  
  

  Can I cancel a gift card order?

  No, gift card orders cannot be canceled.

  
  

  Can I get a refund on a gift card order?

  No, gift card orders are non-refundable. 

• Veggie Grill Rewards

  How can I use the Veggie Grill Rewards app?

  For information on our app and how to use it, please visit our VG Rewards page. For specific inquiries and issues, please send us an email at info@veggiegrill.com and we will be happy to help!

  
  

  Having technical difficulties on the Veggie Grill Rewards app?

  We appreciate your feedback and will use it to improve our app experience for valuable guests like you! Please tell us what went wrong via email at vgrewards@veggiegrill.com.

  
  Why haven't I received my $5 app credit?

  Only new app accounts are eligible for the $5 app credit offer. Eligible accounts will receive the credit once the first order is placed. Still haven't received your offer? There may be a slight delay. Feel free to email us at vgrewards@veggiegrill.com with any questions.

  
  I referred a friend. Why haven't I received my offer?

  If order to receive the referral offer, the referral will need to place an order of at least $10. If your friend has made a transaction and you still don't see your offer, please email us at vgrewards@veggiegrill.com. 

• Donations

  How does Veggie Grill give back to the community?

  Veggie Grill loves to engage with our local charitable organizations and is happy to support donation requests. Please visit our Donations page to learn more.

• Team Member Services

  Are you a current Veggie Grill Team Member?

  Current Team Members can access profile information as well as confidential information like tax forms by clicking here.

  
  

  Are you a former Veggie Grill Team Member?

  Former Veggie Grill Team Members can get in contact with us by emailing tmservices@veggiegrill.com.

• New Locations

  Want to learn more about new openings?

  Click here to learn about Chicago locations.

  
  

  Click here to learn about California locations.

  
  

  Click here to learn about Boston locations.

Still have questions?

Still have questions? If you don’t see what you’re looking for, please tap on the question mark located near the bottom right corner of the page to get in touch with us. We love hearing from our guests and will get back to you as soon as we can.